Overview

Get back to work quickly with HP Premium Support, which resolves most issues remotely during standard business hours. If a physical repair is needed, an HP expert is dispatched to the employee's location, with expedited resolution.

Features

Remote problem diagnosis and support
Onsite repair or replacement
Available in 3, 4 or 5-year terms
Defective Media Retention
Travel Support

Benefits

Extended warranty
Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
Remote support
Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.[1,8]
Device remediation
For more complex issues, choose more cost-efficient diagnosis and repair with HP Premium